<section style="margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Position Overview</h2>
  <p style="font-family:system-ui, -apple-system, sans-serif; line-height:1.6; color:#333;">
    Are you interested in an <strong>IT</strong> career? If you are looking for an IT position in Buffalo, there is now an <strong>Entry-Level Computer Support Assistant</strong> position available. Computer Support Assistants work at the Help Desk and are part of the overall IT team. They provide technical assistance and support related to computer systems, hardware, and software by answering users' questions, training users on basic system and computer functions, addressing system and user issues, and resolving issues in a timely and professional manner. If you are a teamplayer, then this role may be a great fit for you!
  </p>
</section>
<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;">Provide technical assistance and support related to computer systems, hardware, and software.</li>
    <li style="margin:8px 0;">Answer users' questions.</li>
    <li style="margin:8px 0;">Train users on basic system and computer functions.</li>
    <li style="margin:8px 0;">Address system and user issues.</li>
    <li style="margin:8px 0;">Resolve issues in a timely and professional manner.</li>
  </ul>
</section>

Entry Computer Helpdesk Associate

Job Description

Position Overview

Key Responsibilities

Required Skills