UX Copy Lead - Product & Experience

TEGNA Inc.about 1 year ago
New York, New York, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing trusted local news and services. We are building a sustainable future for local news. We’re seeking a strategic and creative UX Copy Lead to define and drive our product voice across all digital experiences. In this role, you will craft clear, human-centered copy and collaborate closely with designers, researchers, product managers, and engineers to enhance usability and foster user engagement.

Key Responsibilities

  • Lead UX Writing & UX Content Design: Write and review in-product copy across user flows, navigation, onboarding, error messages, settings, notifications, and more.
  • Establish Product Voice & Tone: Define, document, and evangelize content standards, voice guidelines, and tone principles that reflect our brand and support usability.
  • Collaborate Across Teams: Work closely with Product Designers, Researchers, Product Managers, Engineers, Legal, and Marketing to deliver consistent and effective messaging throughout the user journey.
  • Support and Mentor: Provide guidance and mentorship to junior UX writers and content designers to build a strong content culture.
  • Improve Through Testing & Research: Utilize qualitative and quantitative data to test copy, validate ideas, and refine content based on user feedback.
  • Contribute to Design Systems: Partner with design system teams to ensure copy patterns are scalable, reusable, and consistent.

Required Qualifications

  • 5–7 years of experience in UX writing, content design, or related fields.
  • A portfolio showcasing how your copy improves user experience.
  • Proven ability to lead content initiatives in fast-paced, agile environments.
  • Strong knowledge of UX design principles, usability, and accessibility.
  • Experience working with design tools like Figma and familiarity with systems such as Jira or Confluence.

Preferred Qualifications

  • Experience working in agile, fast-paced product environments.
  • Familiarity with product management tools (e.g., Jira, Confluence).
  • Background in consumer-driven domains.

Benefits & Perks

  • Be the voice behind experiences used by millions of users.
  • Define the role of UX copy across our organization.
  • Work with a passionate, user-first team of designers and product thinkers.
  • Competitive Compensation, Benefits, and opportunities to grow in a supportive environment.
  • Comprehensive health coverage including medical, dental, and eye care.
  • Generous 401(k) program with a company match up to 4% on a pre-tax basis.
  • Access to free virtual doctor’s appointments and annual therapy sessions.
  • Generous Paid Time Off (PTO) and nine paid holidays per year.

Required Skills

Collaboration
UX Research
Agile Methodologies
Content Strategy
Figma
UX Writing
Accessibility
Mentoring
User-Centered Design
UX Content Design