Sales Specialist
The Home Depot10 months ago
Buffalo, NY, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions—including installation and related services. They listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot’s advantages, Sales Specialists guide customers through every step, set clear expectations, and ensure a smooth shopping experience. They also help keep the store clean, organized, and safe while working as part of a team to deliver excellent customer service and actively monitor inventory to drive a seamless shopping experience.
Key Responsibilities
- Assist customers in bringing project ideas to life by offering a wide range of product options.
- Provide samples and recommend solutions—including installation and related services.
- Listen to customer needs, address concerns, and highlight current promotions and financing options.
- Understand local competitors and communicate Home Depot’s advantages.
- Guide customers through every step, set clear expectations, and ensure a smooth shopping experience.
- Maintain a clean, organized, and safe store environment.
- Achieve monthly sales goals and meet other performance metrics.
- Monitor inventory to ensure products remain in-stock.
Required Skills
inventory management
communication
promotion strategy
product knowledge
sales
customer service