🌐 Online Reputation Manager (Remote, Part-Time/Hourly) – Shape Brands & Build Trust Online

Position Overview

Are you passionate about digital branding, social media engagement, and online trust management? We’re looking for a detail‐oriented and creative Online Reputation Manager to join our team on a remote, part‐time, and hourly basis. In today’s digital-first world, a brand’s reputation is everything. In this role, you’ll monitor online mentions, manage customer feedback, respond to reviews, and implement proactive strategies to enhance brand credibility across search engines, social media, and review platforms. This is an excellent opportunity to grow in the digital marketing space while helping companies protect and elevate their online presence.

Key Responsibilities

• Monitor online reviews, ratings, and mentions across platforms (Google, Yelp, Glassdoor, Trustpilot, etc.).
• Respond professionally to reviews and customer feedback to maintain a positive brand image.
• Collaborate with marketing teams to implement SEO and content strategies that highlight brand strengths.
• Manage and track brand-related conversations on social media platforms.
• Create monthly reputation reports to measure online presence and sentiment.
• Recommend and execute strategies for improving digital visibility and credibility.
• Handle sensitive feedback with professionalism, discretion, and a customer-first mindset.

Required Qualifications

• Experience in online reputation management, social media management, or digital marketing.
• Strong communication skills with a professional writing and customer-focused tone.
• Proficiency with tools such as Google Alerts, Hootsuite, Sprout Social, SEMrush, or similar.
• Knowledge of SEO basics and review management best practices.
• Ability to work independently and manage multiple projects.
• Reliable internet connection and availability for part-time, flexible hours.

Benefits & Perks

• Hourly Pay: Competitive rate based on experience.
• Part-time Schedule: Flexible hours (10–20 hrs/week, with potential to grow).
• Remote Work: 100% remote – work from anywhere in the U.S.
• Opportunity to work with diverse brands and industries.
• Professional growth in digital marketing, SEO, and brand strategy.
• Supportive remote team culture.