Sales & Marketing Manager
Job Description
About the role and our team
Gainesville, Virginia — Southern Pharmacy Services, a member of the Guardian family of pharmacies, is looking for a Sales & Marketing Manager to join the local management team. We deliver customized medication management solutions to healthcare organizations serving seniors and individuals with complex care needs. In this position you will help achieve budget goals through sales to new clients and by increasing sales to existing clients, while representing the "Guardian Pharmacy" identity at targeted local and national trade/industry events.
You will work closely with the Director, Pharmacy Operations and the Director, Finance & Administration to evaluate the potential profitability of any new business prior to proposal. Building and maintaining positive client relationships is central: resolving issues/problems, advising clients on regulatory issues, and training client staff as needed are all part of the role.
What you will do day to day
You will drive growth and expand our footprint in the long-term care market by proactively identifying and closing new business opportunities within assigned territories. Nurturing existing relationships and developing new business as the preferred provider of pharmacy services to nursing home communities, assisted living facilities, and other long-term care facilities is expected. Specific activities include presenting to facility residents and families at monthly family nights, ensuring sales agreements with new clients meet profitability targets for the business unit, maintaining client contracts and relationships through "expert" advisor status, and acting as liaison with operations to follow all service-related issues through to resolution.
You will also:
- Provide consulting services to client facilities to assist in compliance and provide in-service training to client staff as needed by client group.
- Actively participate in local association meetings related to assisted living/long-term care facilities and maintain membership and participation visibility with national level industry associations.
- Participate in designing collateral for targeting client groups (with goal of designing independently) and participate in managing contracts to ensure pharmacy solutions are effectively positioned to result in increased revenue (with goal of maligning independently).
Attributes and skills we want you to have
We expect the following personal and professional attributes: Work Ethic/Integrity, Leadership, Relational abilities to become a "trusted advisor," Strategy and Planning, Problem Solving, and a Team Oriented approach. Concretely, the job lists these skills and qualifications:
- 2+ years' new sales or account management experience in Long Term Care (LTC), Assisted Living, Skilled Nursing, or Geriatric Facility; Pharmaceutical/Pharmacy preferred but not required. (advanced degree may substitute for experience)
- Advanced computer skills; pharmacy operations system experience preferred/required
- Proven track record of sales success
- Positive existing relations with LTC DON’s or LTC Administrators a plus
- Excellent verbal and written communication skills; ability to build strategic customer relationships
- Must have the ability to differentiate yourself in the marketplace
- Excellent organizational/communication skills, self-starter, and ambition to succeed
- Proficiency in Microsoft Word, Excel and Power. Point
- Update Salesforce.com on a daily basis. Ensure accuracy of weekly activity reports
- Ability to work in a team environment and to objectives/targets with little supervision
- Strong selling skills required; ability to quickly customize sales approach based on potential client’s response
- Professional selling skills focused on value-added selling
- Ability to work independently and deliver to deadlines; ability to solve problems with minimal direction
- Great attention to detail and accuracy; ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
- Quality minded; motivated to seek out errors and inquire when something appears inaccurate
Education and certifications listed by the employer:
- Bachelor’s degree preferred
- Valid driver’s license and clean driving record
Work environment and schedule
A current valid driver's license is required and the role involves up to 75%-80% travel. You may be required to work occasional evenings and weekends and could include overnight travel. A flexible schedule is required.
Compensation, benefits and company culture
Guardian provides a comprehensive Total Rewards package and notes "Competitive pay." For full-time employees working 30+ hours/week only, benefits include 401(k) with company match; medical, dental and vision; Health Savings Accounts and Flexible Spending Accounts; company-paid Basic Life and Accidental Death & Dismemberment; company-paid Long
Term Disability and optional Short
Term Disability; voluntary employee and dependent life, accident and critical illness; Dependent Care Flexible Spending Accounts; Employee Assistance Program (EAP); Guardian Angels (employee assistance fund). Time off includes paid holidays and sick days and generous vacation benefits based on years of service.
Guardian emphasizes locally operated pharmacies with corporate support from Atlanta, Ga., and a commitment to innovation, diversity, and inclusion. Guardian Pharmacy Services is an equal opportunity employer and provides equal opportunity in employment for all qualified persons.