Client Partner, CPG (Cincinnati)
Job Description
Position Overview
Wipro has an exciting opportunity for a Client Partner- CPG, to be based in the Cincinnati, Ohio area. This role is primarily sales focused and will be responsible for growth targets and individual Profit & Loss metrics of the account. The Client Partner will be responsible for directing the growth strategy across the account portfolio, including vision setting, annual account planning, identification of key growth opportunities, proactive client value creation and overall financial health of the account. The role will be responsible for driving profitable growth from the account by developing strategic client relationships and ensuring customer satisfaction through world-class delivery. The goal is to make the client successful and committed to Wipro's long term through a trusted advisor relationship. Location: Cincinnati, Ohio
Key Responsibilities
- Accountable for managing senior relationships across business line(s) within the account, with a keen eye on account growth and profitability.
- Establish and build trust while capturing client context by appreciation of client's overall business goals, while continuing to build lasting client relationships.
- Ownership of the account plan process and budget preparation in synchronization with sales executives and industry leaders.
- Achieving contract renewals and new business development efforts towards further growth.
- Delivery management: Monitor execution of delivery in the client account and ensure defined quality and process standards.
- Drive innovation: Host and participate in events with alliance partners and industry forums and present Wipro's proof of concepts and value proposition.
Required Qualifications
- Ideally, at least 15+ years of pitching, presenting, and selling IT Portfolio Services to senior customer teams (CIO, VP, Directors).
- Direct Profit & Loss experience as Sales Executive over large-scale clients in the Consumer Products / CPG domain.
- Direct Profit & Loss experience over the account, managing to account growth targets such as revenues, margins, bookings.
- A broad range of selling System Integration (SI) across client service lines, such as Cloud, Data, Analytics, Infrastructure, Artificial Intelligence, Cyber Security, others.
- Most often exceeded targets on revenue, bookings, and operating margins.
- Robust knowledge of global delivery model, methodologies to partner with offshore teams.
- Excellent communication, with a keen ability to collaborate with other internal teams within various service lines to anchor the account.
Benefits & Perks
- Full range of medical and dental benefits options
- Disability insurance
- Paid time off (inclusive of sick leave)
- Other paid and unpaid leave options