Pet Salon Receptionist

Dream Pet Groomingabout 1 month ago
Irvine, CA, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

We are seeking a friendly, reliable Pet Salon Receptionist to join our team.

This role is the first point of contact for our clients and their pets, responsible for delivering excellent customer service while keeping front desk operations running smoothly in a fast-paced pet salon environment.

Responsibilities

  • Greet clients and pets warmly
  • Answer phones, texts, and emails
  • Schedule, confirm, and manage appointments
  • Check pets in and out accurately
  • Process payments, tips, and packages
  • Maintain client and pet records
  • Communicate pet notes and requests to groomers
  • Keep the front desk and lobby organized
  • Assist with retail sales and memberships

Qualifications

  • Customer service or receptionist experience preferred
  • Experience in a pet salon preferred
  • Comfortable working with pets of all sizes
  • Strong communication and organizational skills
  • Basic computer and scheduling software skills
  • Ability to multitask in a busy environment

Requirements

  • Reliable and punctual:
  • Professional and friendly demeanor:
  • Able to stand for extended periods:
  • Able to lift up to 40 lbs with assistance:

Job Types:

Full-time, Part-time

Pay:

$19.00 - $22.00 per hour

Expected hours:

22.0 – 35.0 per week

Work Location:

In person

Required Skills

Customer service
Scheduling software
Organizational
Basic computer skills
Communication