Field Service Technician II Nashville, TN

Position Overview

BearCom, the largest Distributor of Wireless Voice, Data, and Video Solutions in North America with 40+ years of industry-leading experience and 75+ branches, is seeking a Field Service Technician II. In this role, you will install and support wireless communications systems, deliver exceptional customer service, and create creative, technical solutions to satisfy even the most challenging customer needs. Some regional and/or overnight travel and on-call hours may be required. Extensive on-the-job training is provided. BearCom is proud to be an equal-opportunity employer committed to a diverse workforce.

Key Responsibilities

• Create mid-level programming codeplugs (12+ channels, trunking, multiple zones)
• Install and service wireless communications equipment (e.g., UHF/VHF & 800/900 MHz systems, dispatch consoles, BDA/DAS systems, microwave systems, wireless broadband devices, CCTV equipment)
• Recommend appropriate equipment and hardware that meets customer requirements
• Perform regional and/or overnight travel as needed and support on-call duties

Preferred Qualifications

• Proficient electronics background
• Experience in diagnosing, repairing, programming, and installing RF equipment
• Understands two-way radio theory and RF propagation characteristics at various frequency bands
• Competent in operating test equipment (communications service monitors, wattmeters, TDRs, FDRs, multimeters)
• IP networking experience is a plus
• Proficient in MS Office Suite (Outlook, Word, Excel)
• Must have a valid driver’s license
• Drug screenings, motor vehicle record, and background checks are part of the hiring process

Benefits & Perks

BearCom is dedicated to elevating your professional growth by investing in the development of its team members and advancing your technical capabilities. In addition to extensive on-the-job training and certification fee coverage, you’ll receive:

• Highly Competitive Compensation
• Medical, Dental, and Vision Insurance
• Company-Paid Life, Short/Long-Term Disability Insurance
• Paid Holidays
• Generous Paid Time Off
• Matching 401k Plan
• Use of Company Vehicle
• Employee Referral Bonus
• Tuition Reimbursement