IT Help Desk Technician — 1st Line Support & Onboarding
HADLEY PRODUCTS LLC6 months ago
Grand Rapids, MI, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Job Title
HADLEY PRODUCTS LLC is hiring a Help Desk Technician in Grand Rapids, MI. This full-time role involves providing 1st level technical support to users and assisting with onboarding and offboarding processes.
Candidate Requirements
- Demonstrate customer support experience
- Proficiency in Microsoft Office
- Excellent communication skills
Salary
Salary Range: $42,000 to $45,000 annually
Responsibilities
Continuous improvement emphasized in responsibilities.
Required Skills
Excellent Communication Skills
Customer Support
Microsoft Office Suite
Onboarding and Offboarding Processes
Technical Support