IT Help Desk Technician — 1st Line Support & Onboarding

HADLEY PRODUCTS LLC6 months ago
Grand Rapids, MI, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Job Title

HADLEY PRODUCTS LLC is hiring a Help Desk Technician in Grand Rapids, MI. This full-time role involves providing 1st level technical support to users and assisting with onboarding and offboarding processes.

Candidate Requirements

  • Demonstrate customer support experience
  • Proficiency in Microsoft Office
  • Excellent communication skills

Salary

Salary Range: $42,000 to $45,000 annually

Responsibilities

Continuous improvement emphasized in responsibilities.

Required Skills

Excellent Communication Skills
Customer Support
Microsoft Office Suite
Onboarding and Offboarding Processes
Technical Support