Entry Level Computer Helpdesk Support Assistant

Florida Professional Groupover 1 year ago
Tarpon Springs, Florida, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Are you passionate about computers and eager to work in the Tarpon Springs area? We are seeking an Entry-Level Computer Support Assistant to join our IT Help Desk team. In this role, you will provide technical assistance related to computer systems, hardware, and software while ensuring user issues are resolved quickly and professionally.

Key Responsibilities

  • Answer users' questions regarding computer systems and software
  • Train users on basic system and computer functions
  • Address system and user issues effectively
  • Resolve technical issues in a timely and professional manner

Required Skills

Technical Assistance
User Training
Help Desk Operations
Computer Troubleshooting
Hardware Support
Software Support