Field Technician

Field Technician
Job Overview
We are seeking a skilled Field Technician to service, maintain, and repair low voltage public transportation equipment for NJ Transit. This position involves working at rail stations and bus garages throughout Central New Jersey, focusing on critical fare collection systems including Ticket Vending Machines (TVMs), fare gates, Ticket Office Machines (TOMs), bus validators, and fareboxes.

Key Responsibilities
Equipment Maintenance: Service and maintain low voltage fare collection equipment including Ticket Vending Machines, fare gates, Ticket Office Machines at NJT rail stations, as well as validators and fareboxes on buses at bus garages
Field Service: Perform on-site troubleshooting, diagnostics, and repairs at train stations, bus garages, and transit facilities throughout New Jersey
System Installation: Install, configure, and upgrade fare collection hardware and software systems for station-based equipment and bus-mounted fare collection devices
Preventive Maintenance: Conduct routine maintenance schedules and system health checks to ensure optimal equipment performance across both rail and bus systems
Technical Support: Provide technical assistance and basic training to station personnel, bus operators, garage staff, and NJT staff
Documentation: Maintain detailed service records, repair logs, and maintenance activities for all equipment serviced
Safety Compliance: Follow all safety protocols and procedures when working in active rail station environments and bus garage facilities
Qualifications
Required:

Associate's degree in Electronics, Electrical Technology, or related technical field
2+ years of field service experience with low voltage systems or electronic equipment
Strong knowledge of electronic circuits, diagnostic tools, and repair techniques
Familiarity with public transportation systems and fare collection technology preferred not required
Valid driver's license with clean driving record
Ability to operate a company truck for daily travel to multiple work sites
Ability to work independently with minimal supervision
Flexibility to work variable hours as needed to meet project demands
Schedule flexibility is essential: Must be willing and able to work weekends, holidays, and overtime as needed for emergency repairs and system maintenance
Preferred:

Experience with transit systems or public transportation equipment is a plus
Knowledge of point-of-sale systems, card readers, or payment processing equipment
Understanding of industry regulations and safety standards
Excellent problem-solving and communication skills
Customer service experience
Physical Requirements
Ability to lift and carry up to 50 lbs of equipment and tools
Comfortable working in active rail station environments and bus garage facilities (indoor/outdoor conditions)
Ability to work around moving trains, buses, and in station platform areas
Capable of standing, kneeling, and working in various positions for extended periods
Manual dexterity for handling small electronic components and tools
Work Details
Contract Duration:

6 month project with possibility of extensions
Primary Schedule: 1st Shift 5am-1:30pm and 2nd shift 1pm-9:30pm Monday through Friday with rotating weekends and holidays
Schedule Flexibility Required: Must be available for flexible hours, weekend work, holidays, and emergency calls as needed to maintain critical transit systems
Location: Various NJT rail stations and bus garages throughout Central New Jersey
Travel: Assigned to multiple stations and garages but may need to assist at other locations during a shift (Company Truck provided)
Environment: Active rail stations, platforms, bus garages, and operational transit environments