PATIENT ACCOUNTS SPECIALIST - Customer Service Department

Position Overview

Western Region CBO. The Western Region Consolidated Business Office provides business office services including billing, collections, cash posting, pre-access management, variance, and customer service to our affiliated UHS facilities. We are seeking dynamic and talented individuals to join our team.

Key Responsibilities

• Responsible for the maintenance and processing of patient accounts and hospital insurance collections.
• Ensuring timely and accurate payment from insurance carriers.
• Review payer EOB to determine appropriate follow up based on internal procedures.
• Utilize Cobius to review and track the life of a denial.
• Check claim status via online methods and through the Payor Portals.
• Check eligibility and update the insurance I-plan based on verified insurance coverage.
• Work on payer-based spreadsheets and communicate trends to leadership.
• Participate in payer conference calls, trend analyses, and meeting daily, weekly, and department quotas.
• Handle a variety of payers with a proven ability to multitask.

Required Qualifications

• Education: High School or equivalent.
• Experience Required: 2 years healthcare/collection experience and/or equivalent experience in a hospital setting.
• Qualifications: Demonstrated knowledge of insurance billing relating to patient reimbursement and insurance follow up.
• Qualifications: Computer proficiency including word processing, spreadsheet, database, and patient accounting system.

Benefits & Perks

• Challenging and rewarding work environment
• Growth and Development Opportunities within UHS and its Subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match