Dynamic Service Operations Coordinator

Nextgen-Security3 months ago
Miami, FL, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Next Gen Security LLC Job Posting

Next Gen Security LLC in Miramar, FL is seeking a motivated Full Time Professional to join our Service Department. The role centers on coordinating processing activities, fielding inbound calls during business hours, and ensuring service excellence for our clients.

Your Responsibilities

  • Scheduling technicians and subcontractors
  • Scheduling service calls
  • Site surveys and preventative maintenance
  • Producing weekly reports
  • Tracking calls and technician productivity
  • Processing RMAs for

Required Skills

Scheduling
Customer Service
Communication
Productivity Tracking
Field Operations
Service Coordination
Report Generation
Technical Support