Application Engineer

Position Overview

Position Title: Application Engineer
Location: Port Arthur, TX
Schedule: Full time

KSB is a leading supplier of pumps, valves, and related services with a global presence since 1871. Our high-efficiency products are used in diverse applications including building services, water transport, wastewater treatment, power plant processes, and mining. Our commitment to innovation, sustainability, and quality has established us as a trusted industry leader. The Application Engineer will use in-depth knowledge of KSB products and processes to manage quotations for pumps, parts, and repair jobs, while mentoring colleagues and collaborating with internal teams.

Key Responsibilities

• Responsibilities: Provides engineering support for part, pump, and system application issues.
• Provides technical support and serves as an interface for service centers and part repairs.
• Leads the Product Field Complaint (PFC) process, driving resolutions, quality investigations, and warranty support.
• Generates proposals for sight-unseen engineered part and pump repairs.
• Reviews C4C tickets from sales for clear instructions and assigns them to the Inside Sales Associate to begin the quoting process.
• Evaluates the scope of work for new parts, part repairs, and pump repairs for technical accuracy and facilitates the pricing process.
• Continuously validates automated quoting tools and reviews completed jobs in coordination with foundry and machine shop operations.
• Assists in time studies and data gathering between departments to build quoting standards and improve efficiency.

Required Qualifications

• Education: B.S. degree in Mechanical Engineering, Industrial Engineering, Industrial Technology, or a closely related field.
• Experience Required: Minimum 1 year of experience with centrifugal pump engineering and application.
• Qualifications: Proficient in basic MS Office applications; familiarity with Autodesk (AutoCAD/Inventor) is a plus; API 610 knowledge is preferred.
• Strong responsiveness, time management, effective communication, deductive reasoning, and the ability to work independently.

Preferred Qualifications

• Familiarity with Autodesk (AutoCAD/Inventor) is advantageous.
• API 610 knowledge is considered a plus.

Benefits & Perks

• Benefits: Fair framework conditions for collective wages and pensions, flexible working time models, individual training opportunities, and excellent career prospects.