Root Cause Engineer - Incident & Reliability
ASM Research, An Accenture Federal Services Company5 months ago
Indianapolis, IN, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Job Title
Mid Root Cause Engineer
Company
ASM Research, An Accenture Federal Services Company
Location
Indianapolis, Indiana
Job Description
The role focuses on performing structured root cause analysis to identify technical and process issues affecting IT services. You will work closely with cross-functional teams to document outcomes and develop preventive measures.
Qualifications
- Bachelor’s degree in a relevant field
- 4–7 years of experience
- A current active secret security clearance is required
Required Skills
Information Technology Services
Cross-functional Collaboration
Root Cause Analysis
Preventive Measures Development
Incident Management
Technical Documentation
Reliability Engineering