Root Cause Engineer - Incident & Reliability

ASM Research, An Accenture Federal Services Company5 months ago
Indianapolis, IN, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Job Title

Mid Root Cause Engineer

Company

ASM Research, An Accenture Federal Services Company

Location

Indianapolis, Indiana

Job Description

The role focuses on performing structured root cause analysis to identify technical and process issues affecting IT services. You will work closely with cross-functional teams to document outcomes and develop preventive measures.

Qualifications

  • Bachelor’s degree in a relevant field
  • 4–7 years of experience
  • A current active secret security clearance is required

Required Skills

Information Technology Services
Cross-functional Collaboration
Root Cause Analysis
Preventive Measures Development
Incident Management
Technical Documentation
Reliability Engineering