<section style="margin:20px 0;">
  <h2 style="color:#34495e;font-size:1.2em;margin:20px 0 10px 0;">Position Overview</h2>
  <p style="font-family:system-ui,-apple-system,sans-serif;line-height:1.6;color:#333;">
    Our client, a well-known company located in <strong>Elizabeth City</strong>, is now hiring <strong>Computer Support Assistants</strong>! The <strong>Help Desk</strong> team is the primary hub for technical assistance and support related to computer systems, hardware, and software. As a Computer Support Assistant, you will be responsible for supporting the Help Desk Support Specialists by answering users' questions, training users on basic system and computer functions, addressing system and user issues, and resolving these issues in a timely and professional manner. The Help Desk team works closely with the entire IT department and may interact with system and computer users across the company.
  </p>
</section>
  
<section style="background:#f8f9fa;padding:20px;border-radius:8px;margin:20px 0;">
  <h2 style="color:#34495e;font-size:1.2em;margin:20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left:20px;margin:10px 0;">
    <li style="margin:8px 0;">Support Help Desk Support Specialists in providing technical assistance.</li>
    <li style="margin:8px 0;">Answer users' questions regarding computer systems, hardware, and software.</li>
    <li style="margin:8px 0;">Train users on basic system and computer functions.</li>
    <li style="margin:8px 0;">Address system and user issues promptly and professionally.</li>
    <li style="margin:8px 0;">Collaborate with the IT team to ensure effective support across the company.</li>
  </ul>
</section>

Entry Level IT Helpdesk Support Associate

Job Description

Position Overview

Key Responsibilities

Required Skills