Customer Service Representative - Full-time

Position Overview

Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working, self-motivated individuals who value safety, teamwork, and 100% customer focus. People First, Excellence Always
CSI#: 1513
Station Address: 901 W. Cutting Blvd. Richmond, CA 94804

Key Responsibilities

• Maintain courteous, professional contact with co-workers, customers, vendors, and the community.
• Maintain a neat appearance and good personal hygiene in compliance with CSI image standards.
• Follow established safety, security, and quality guidelines along with CSI policies and procedures; report incidents immediately.
• Utilize the CSI Loss Prevention process to preserve safety for yourself and others.
• Ensure food safety hygiene with proper sanitation, food handling, preparation, storage, and disposal procedures.
• Adhere to federal law and company standards for carding customers for age-restricted products.
• Work professionally with vendors and contractors and maintain regular, punctual attendance.
• Follow proper kitchen and sanitation procedures during the cooking of KKC products.
• Provide exceptional guest service by greeting and thanking all customers.
• Conduct accurate and safe point-of-sale activities for both retail and fuel transactions.
• Maintain and secure cash funds, performing cashier reconciliation at each shift’s end.
• Perform consistent cleaning of both indoor and outdoor facilities.
• Prepare food and hot beverage products while managing foodservice to maximize sales and minimize loss.
• Actively promote store specials and other marketing programs.
• Cross-check delivered goods for price accuracy and ensure shelves remain well-stocked.
• Comply with local law requirements when filling vehicle fuel tanks (Oregon only).
• Perform other duties as assigned by management.

Required Qualifications

• Proficient in English to understand CSI policies, safety training, and job instructions and to communicate effectively.
• Available to work varied hours including early mornings, evenings, weekends, overnight shifts, and holidays.
• Strong attention to detail with the ability to handle challenging situations and exercise exceptional judgment.
• Able to work both independently and collaboratively in a team setting.
• Possession of up-to-date food handling certificates as required by law.
• Must meet age requirements: at least 18 for California and Oregon locations; at least 21 for Washington, Graveyard shifts, and Management positions.

Preferred Qualifications

• Cooking/Restaurant experience preferred.

Benefits & Perks

• Full-time & Part-time shifts available
• Direct Deposit with competitive weekly pay
• Health & Wellness packages available for purchase
• Education reimbursement program
• Shift Differential Pay for select shifts and job titles
• Management Bonus Program
• Loyalty Service Time Program
• Commuter Benefit Program
• Compensation Range: $18.75 - $19.75

Please note that the compensation and benefits listed above are only applicable for U.S. payroll offers.