Supply Chain Specialist

Position Overview

The National Account Analyst supports national account portfolios through operational execution, inventory management, and data analysis. This role partners with Account Manager(s) to ensure seamless day-to-day operations, customer satisfaction, and account performance optimization while collaborating cross-functionally across purchasing, logistics, quality assurance, and customer-facing teams.

Key Responsibilities

• Support assigned Account Manager(s) with day-to-day operations for specific national account portfolios
• Manage complete inventory lifecycle, including procurement, monitoring, dead/excess inventory, and Limited Time Offer (LTO) products
• Lead new item introductions from setup through implementation
• Monitor and report daily out-of-stock situations with proactive resolution
• Maintain and optimize order guides to ensure accuracy and customer needs
• Investigate and resolve quality assurance, transportation, and operational issues
• Monitor and analyze account Key Performance Indicators (KPIs) and generate performance reports
• Collaborate with General Office and Division teams including National Accounts, Purchasing, Quality Assurance, Logistics, Inventory Control, and Category Management
• Partner with customer Purchasing Departments, Field Supervisors, and Vendor Sales Representatives

Required Qualifications

• High School diploma required
• 2-3 years of purchasing experience in a B2B environment
• Purchasing experience and customer sales/service experience required
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
• Strong analytical and problem-solving skills with exceptional attention to detail
• Excellent written and verbal communication skills
• Self-motivated with strong organizational and time-management abilities
• Ability to collaborate effectively across multiple departments
• Must reside in the Dallas Metroplex area
• Ability and willingness to work 100% on site

Preferred Qualifications

• College degree in Hotel & Restaurant Management or Hospitality Management preferred