AT&T Sales Representative

Position Overview

Our team assists in the development of business advancement with a passion for helping our clients, driving ROI, and increasing customer acquisitions through strategic partnerships with top-known telecommunications clients. In the role of theAT&T Sales Representative, you will master product knowledge, refine sales techniques through relationship building and customer experiences, and lead customer-facing teams. You will help drive customer satisfaction, maximize retention, and implement innovative sales strategies to expand our clients’ consumer base.

Key Responsibilities

• Create and maintain customized high-quality service presentations to businesses by actively engaging with them and listening to their product and service requests.
• Be an expert on all product and service offerings.
• Assist in the complete sales order process for all businesses and customers to ensure a superior experience, including placing orders, entering confidential customer information, and tracking product delivery and/or installation.
• Address and overcome customer inquiries with thoughtful solutions, leveraging product knowledge to effectively close sales.
• Accurately track and document all sales activity, customer interactions, referrals, and outcomes in the CRM system to provide regular performance reports and identify improvement opportunities.
• Consistently strive to meet and exceed client targets, contributing to the overall success of the company.

Required Qualifications

• Experience in customer service, sales, customer success, or a related role.
• Experience collaborating with a product team.
• Strong active listening and communication skills.
• Proficiency with customer acquisition tools and the ability to track strategic reports.
• Exceptional relationship management skills with a track record of expanding customer bases.
• Ability to work in a fast-paced environment while maintaining a positive attitude.
• Capacity to prioritize client and customer matters and make sound, timely decisions.

Benefits & Perks

• Compensation:$3,500.00 - $5,000.00 per month
• Job Type:Full-time
• Schedule:Monday to Friday; Weekends as needed
• Work Location:In person