Account Executive
Job Description
Position Overview
United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are the pillars of our value proposition. Our diverse team – including field technicians, customer care representatives, sales professionals, and functional experts – works collaboratively to ensure a seamless and reliable customer experience. As an Account Executive, you will support and expand client relationships within designated territories by delivering efficient, scalable solutions. You will engage with clients to understand regional requirements, coordinate with internal teams for effective service delivery, and drive account retention and revenue growth. By joining our team, you become part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.
Key Responsibilities
- Cultivates and strengthens relationships with existing accounts and builds relationships with new clients, making educated recommendations on product offerings and ensuring client needs are met.
- Prospect and generate leads for target accounts to increase new revenue.
- Mine existing parent accounts for service expansion opportunities.
- Wins new projects and sites from existing parent accounts.
- Identifies and pursues opportunities to convert competitor customers to our products.
- Increases product and unit sales outside of initial scope.
- Collaborates with internal stakeholders to ensure equipment availability, timely delivery, and proper servicing.
- Manages account plans within assigned regional/local territories, identifying growth opportunities and implementing strategies to improve client satisfaction and retention.
- Meets or exceeds regional revenue goals.
- Provides tailored solutions that align with client requirements and maximize cross-selling or upselling within accounts.
- Drives client relationships in the region/locally, ensuring effective communication, problem resolution, and proactive support for ongoing projects.
- Works with internal teams to coordinate service delivery, address any client service issues, and ensure a consistent client experience.
- Presents recommendations and service options to clients to demonstrate product benefits, pricing, and value-added services available within the region.
- Leverages company offerings by providing solutions to a wide range of issues and tailoring services to meet client needs.
- Meets or exceeds established sales quotas.
- Leads the sales process from initial contact through proposal, negotiation, and finalization, ensuring smooth transactions and client satisfaction.
- Maintains in-depth knowledge of the full range of solution offerings.
- Provides exceptional customer service throughout the sales cycle and post-sales.
- Stays informed about industry trends and developments.
- Allocates resources efficiently to maximize outcomes and client satisfaction.
- Performs other duties as assigned.
Required Qualifications
- Bachelor’s degree (minimum 4-year degree) or equivalent years of sales experience.
- Minimum 5 years of sales experience, including at least 3 years in outside sales.
- Willingness to travel more than 35% and possess reliable transportation.
- Proficient in Microsoft Office 365 and CRM systems (e.g., Salesforce).
- Exceptional communication, interpersonal, negotiation, and problem-solving skills.
Benefits & Perks
- Salary Range: $65,900.00 – $98,900.00 per year
- Holiday & Paid Time Off (pro-rated for part-time employees)
- Medical/Pharmacy
- Dental
- Vision
- Employer-Paid Short-Term Disability
- Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
- Voluntary Employee Life & Accidental Death and Dismemberment
- Voluntary Spousal Life
- Voluntary Dependent Life
- Hospital Indemnity, Accident and Critical Illness
- Commuter/Transit Account
- Healthcare Flexible Spending Account
- Dependent Care Flexible Spending Account
- Health Savings Account
- 401(k) with employer match
- Employer-Paid Employee Assistance Program (EAP)
- Employee Discounts