City Services CSR — Flexible Hours, Public Impact

City Of Atlanta Careersabout 1 month ago
Atlanta, GA, United States
Remote
Full-time
Junior Level (1-3 years)

Job Description

City of Atlanta Careers

is seeking a Customer Service Representative to support residents through calls, chats, email and social platforms. You will help navigate city services, file requests, and coordinate with city agencies to resolve issues.

The role emphasizes problem solving, clear communication, and a strong customer-service approach to deliver accessible city services and accurate information to Atlantans.

Required Skills

Issue Resolution
Clear Communication
Problem Solving
Social Media Management
Customer Service