Service Engagement Data Analyst - Global Robotics Service and Support

Position Overview

At Medtronic, you can begin a life-long career of exploration and innovation while championing healthcare access and equity for all.
As a Data Analyst on the Service Engagement team in Global Robotics Service & Support (GRSS), you will partner with Service, Marketing, R&D, and Commercial organizations.
Your role involves collecting, analyzing, and interpreting large datasets to uncover trends, visualizing data, and delivering insights that drive strategy and decision-making.

Application Deadline:4 Jun 2025.

Key Responsibilities

• Develop, inspect, mine, transform, and model data to raise productivity and improve decision making.
• Maintain analytical systems, verify data accuracy, and build strong business partnerships across a complex matrix organization.
• Translate business requirements into insightful analytics and actionable reports, dashboards, and data visualizations.
• Provide analytics training and direction to internal and external stakeholders, including international customers.
• Assist in tracking and managing the GRSS budget and identify opportunities for process improvement and operational efficiency.
• Conduct Voice-of-Customer initiatives and manage projects to deliver requirements on-time.
• Perform other duties as assigned by management.

Required Qualifications

• Bachelor's degree with 2+ years of experience in data analysis OR an advanced degree with 0+ years of experience in data analysis.

Preferred Qualifications

• Bachelor's degree in Marketing, Statistics, Business Analytics, or a related field with 2+ years of medical device data analysis experience.
• Experience in the medical devices industry with direct customer interaction.
• Expertise in integrating and querying multiple data sets and creating structured data tables.
• Experience in managing large-scale budgets.
• Proficiency in Microsoft Office products and strong analytical, problem-solving skills.
• Experience with data visualization tools such as Power BI and/or Tableau.
• Excellent communication and presentation skills to effectively convey complex information.
• Strong sense of ownership with the ability to work both independently and collaboratively in a fast-paced environment.
• High attention to detail and a commitment to quality.

Benefits & Perks

• CompetitiveSalary:$68,000.00 - $102,000.00 for U.S locations (excl. PR), subject to experience, certification/education, market conditions, and location.
• ComprehensiveBenefitsPackage:Health, Dental, Vision insurance; Health Savings Account; Flexible Spending Account; Life insurance; and Long-term disability leave.
• Additional Perks:Dependent daycare spending account, tuition assistance/reimbursement, global well-being program, incentive plans, 401(k) with mismatch, paid time off and holidays, Employee Stock Purchase Plan, and more.