Airline Customer Service Representative at Houston International Airport - IAH (PM/Evening Shift) - $15/hr

Position Overview

ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE. Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines, with a strong focus on employee happiness and engagement. Our team of highly skilled agents drives our company to be an emerging leader in above-the-wing ground handling services. Hallmark Aviation Services is looking for diverse, motivated individuals to deliver outstanding service to international airlines at Location: Houston International Airport (IAH). We offer Schedule: Full-time and Part-time positions.

Key Responsibilities:

• Learn behind-the-scenes workings of an international airport.
• Rotate through check-in counters, lobby areas, departure gates, customs, arrivals, and other airport zones.
• Effectively navigate challenges to ensure on-time performance.
• Engage professionally with high-profile passengers.
• Collaborate with port authorities, crew members, and airline personnel to maintain a safe and secure travel experience.

Required Qualifications:

• Eager to learn new skills.
• Organized and logical thinker.
• Ability to make quick and rational decisions.
• Strong problem-solving skills.
• Ability to adapt quickly to unforeseen situations.
• Effective communication and good listening skills.
• Capacity to multi-task in a dynamic environment.
• Education: High school diploma or GED equivalent.
• Must obtain security clearance from US Customs and Border Protection (requires valid proof of citizenship or authorized residency).
• English proficiency; additional languages are a plus.
• Computer savvy.

Benefits & Perks

• Full-time and part-time positions.
• Excellent advancement opportunities.
• Paid Training provided by our top-performing training department.
• Dynamic workplace environment.
• Medical benefits for full-time employees.
• Voluntary dental, vision, and a matching 401k plan.
• Amazon Incentives.