IT Systems Administrator

Job Summary:

Supports the organization by maintaining, updating, and securing the information technology infrastructure of the agency.

Duties/Responsibilities:

• Performs hardware and software installation and configuration for network devices and servers.
• Monitors performance and security of servers, VPNs, WAPs, and other network-connected devices.
• Troubleshoots and repairs any network equipment and/or servers and provides high level technical support to the Help Desk Specialist as required.
• Supports and configures Active Directory, DHCP, DNS, file, and print services for all locations, systems, and users.
• Coordinates with third party application vendors to provide technical support.
• Provides direct Help Desk support to end users as needed.

Education and Experience:

• Minimum of an associate degree in computer science or related field, equivalent experience, or certifications.
• Experience managing Linux servers (CLI-only).
• Experience providing direct end user technical support.
• Two years’ experience managing Windows Server 2012 or newer.
• Two years’ experience managing an Office 365 Tenant.

Required Skills/Abilities:

• Ability to troubleshoot network equipment and services such as DHCP, DNS, SMTP, Microsoft Active Directory Domain Services, and Azure Active Directory.
• Available to address occasional IT needs in the evenings and weekends.
• Strong written, verbal, and interpersonal communication skills.