MEDICAL ASSISTANT LEAD

Position Overview

We’re seeking an experienced MA Lead to support and coordinate a team of Medical Assistants in our community based clinic. Work closely with providers, help strengthen workflows, and be a key leader in delivering patient-centered care. The Medical Assistant participates in the delivery of excellent medical services in a patient-centered environment with an emphasis on disease prevention, patient preparation for examinations and procedures, administration of medications under provider direction, performance of in-office lab procedures and phlebotomy on pediatric and adult patients, and instrument sterilization in compliance with OSHA regulations. This role also involves actively participating in quality improvement activities and supporting clinical practice teams.

Responsibilities: Key Responsibilities

• Prepare patients and treatment rooms for examination and treatment
• Take patient histories and vital signs
• Administer injections and apply dressings as instructed
• Prepare and maintain supplies and equipment for treatments, including sterilization
• Observe all infection control policies
• Assist providers in preparing for minor surgeries and exams
• Assist with scheduling tests and treatments
• Complete and maintain patient documentation, files, records, and other information
• Attend required meetings and participate in committees as requested
• Work closely with providers to receive guidance and instruction for treating patients
• Maintain effective communication and interpersonal skills with supervisors, providers, staff, and patients
• Take precautions to protect center assets and property against loss or waste
• Utilize equipment interfacing with the NVHC EMR system (e.g. EKG, spirometry, etc.)
• Assist in overseeing staff call outs, schedules, and clinic coverage
• Provide continued staff training
• Assign responsibilities to staff:
  • Provider assignments
  • Referral logs
  • Control logs
  • Diagnostic logs
  • Lab logs
  • PKU logs
  • Community Referral logs
  • Vaccine fridge temp logs
  • Spirometer calibration
  • Phones
  • Shredding

Qualifications: Required Qualifications

• High school diploma or GED Equivalent
• Certification of completion of a Medical Assistant program or equivalent experience
• National certification as a Certified Medical Assistant (CMA), Certified Clinical Medical Assistant (CCMA) or AMT Registered Medical Assistant. If not nationally certified, must obtain within 180 days of employment.
• BLS/CPR Certification

Preferred Qualifications

• 3 years experience as a medical assistant in family medicine, pediatrics, or OB/GYN or 1 year experience in a medical assistant lead role
• English/Spanish fluency
• Skill in operating computer databases; EHR/EMR
• Ability to read, write, and calculate mathematical figures
• Knowledge of general office practices in a medical setting
• Knowledge of medical examination, diagnostic and treatment room procedures
• Ability to communicate in a courteous and professional manner
• Skill in identifying and communicating problems and finding solutions
• Ability to understand and respond appropriately, effectively, and sensitively to underserved populations
• Knowledge of ADA, CPT, and ICD-9-CM coding

Benefits: Benefits & Perks

• Competitive compensation, with annual merit increases
• Company sponsored PPO medical plan and buy-up option, vision, and dental plans
• 403(b) retirement plan with employer match
• Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday
• Company paid life/AD&D and long-term disability policies