Help Desk Technical Assistant (OPS)
University of North Florida Job Vacanciesabout 2 months ago
Anywhere
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
Required Qualifications
This posting is for Non UNF Students Only.
- Possess exceptional customer service skills
- Demonstrate excellent written and verbal communication skills
- Self-motivated and able to adapt to changing dynamics in workflow
- Ability to support clients both remotely and on site
- Excels in a team environment
- Aptitude to learn on the job from co-workers and supervisors
Preferred Qualifications
- Experience and ability to work with Windows 10
- Experience and ability to work with OSX /macOS
- Experience and ability to work with Microsoft Outlook 2016 and 365
- Virus remediation
- Audio/Visual Experience
- Configuring Exchange accounts on mobile operating systems
Required Skills
Adaptable to changing dynamics in workflow
Experience with Microsoft Outlook 2016 and 365
Audio/Visual Experience
Exceptional customer service skills
Configuring Exchange accounts on mobile operating systems
Experience with Windows 10
Aptitude for on-the-job learning
Self-motivated
Remote client support
Virus remediation
Experience with OSX/macOS
Excellent written and verbal communication skills
On-site client support
Team collaboration