Entry-Level Customer Service Representative /REMOTE/

Ao Globe Life4 months ago
New York
Remote
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Join Globe Life AO, a trusted leader in the supplemental insurance industry for over 65 years, as anEntry-Level Customer Service Representative(Remote - Work From Home). This full-time/part-time role is ideal for recent graduates, career changers, or anyone seeking a flexible remote opportunity with high earning potential. Start your career in customer service and sales with comprehensive training and a supportive, remote-first team.

Key Responsibilities

  • Provide exceptional customer support via phone, email, and virtual meetings.
  • Help clients understand their insurance benefit options.
  • Answer questions about coverage, plans, and policies.
  • Schedule and conduct virtual consultations with new and existing customers.
  • Maintain up-to-date knowledge of our products and services.
  • Support clients in making informed decisions about their benefit needs.

Required Qualifications

  • No prior experience in insurance or customer service required.
  • High School Diploma or GED (college students and recent grads welcome).
  • Strong communication skills – written and verbal.
  • Comfortable working remotely with basic tech knowledge (Zoom, email, etc.).
  • Must be 18+ and authorized to work in the U.S.
  • Motivated, reliable, and ready to learn.

Benefits & Perks

  • Work From Home (100% Remote)
  • Weekly Pay + Uncapped Bonuses
  • Residual Income Opportunities
  • Flexible Schedule (Full-Time or Part-Time)
  • Comprehensive Paid Training Provided
  • Career growth into leadership and management roles
  • Performance-based company-paid vacations and incentives

Required Skills

Communication
Customer Service
Email Support
Sales
Remote Work
Virtual Meetings
Basic Insurance Knowledge