Entry-Level Customer Service Representative /REMOTE/
Ao Globe Life7 months ago
New York, United States
Remote
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
Join Globe Life AO, a trusted leader in the supplemental insurance industry for over 65 years, as an Entry-Level Customer Service Representative (Remote - Work From Home). This full-time/part-time role is ideal for recent graduates, career changers, or anyone seeking a flexible remote opportunity with high earning potential. Start your career in customer service and sales with comprehensive training and a supportive, remote-first team.
Key Responsibilities
- Provide exceptional customer support via phone, email, and virtual meetings.
- Help clients understand their insurance benefit options.
- Answer questions about coverage, plans, and policies.
- Schedule and conduct virtual consultations with new and existing customers.
- Maintain up-to-date knowledge of our products and services.
- Support clients in making informed decisions about their benefit needs.
Required Qualifications
- No prior experience in insurance or customer service required.
- High School Diploma or GED (college students and recent grads welcome).
- Strong communication skills – written and verbal.
- Comfortable working remotely with basic tech knowledge (Zoom, email, etc.).
- Must be 18+ and authorized to work in the U.S.
- Motivated, reliable, and ready to learn.
Benefits & Perks
- Work From Home (100% Remote)
- Weekly Pay + Uncapped Bonuses
- Residual Income Opportunities
- Flexible Schedule (Full-Time or Part-Time)
- Comprehensive Paid Training Provided
- Career growth into leadership and management roles
- Performance-based company-paid vacations and incentives
Required Skills
Communication
Customer Service
Email Support
Sales
Remote Work
Virtual Meetings
Basic Insurance Knowledge