Entry-Level Helpdesk Support Assistant

Entry Level Technology Jobsover 1 year ago
Florida
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Do you enjoy working with computers? Are you looking for a job in the Heartland Florida area? If you are interested in an IT position in Heartland Florida, there is now an opening for an Entry-Level Computer Support Assistant. In this role, you will work as part of the Help Desk team providing technical assistance and support related to computer systems, hardware, and software.

Key Responsibilities

  • Answer users' questions
  • Train users on basic system and computer functions
  • Address system and user issues
  • Resolve issues in a timely and professional manner
  • Provide technical assistance and support for computer systems, hardware, and software

Required Skills

Customer Service
Basic Networking
Hardware Troubleshooting
Technical Support
System Diagnostics
Software Installation