Operations Manager - Full-time

CVS Health8 months ago
Miami, Florida, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

At CVS Health, we’re building a world of health around every consumer – transforming health care with over 300,000 purpose‐driven colleagues. As the nation’s leading health solutions company, we care for people in a uniquely connected, convenient, and compassionate way. The Operations Manager, a key member of the Store Management team, supports the Store Manager by driving store execution and performance, ensuring excellent customer service while fostering a productive and engaged team.

Key Responsibilities

  • Overall store management, supervision, and policy implementation
  • Sales and inventory management
  • Employee staffing, training, and development
  • Financial management
  • Customer service leadership
  • Lead and support store crews by supervising and communicating operational improvement actions
  • Assist customers by addressing their questions, issues, and promoting our customer service culture

Required Qualifications

  • Deductive reasoning ability, advanced analytical skills, and computer skills
  • Advanced communication skills, leadership, supervision, and influencing ability
  • Ability to work a full-time flexible schedule – including early morning, overnight, and weekend shifts, with occasional overtime and urgent issue responsiveness
  • High School diploma or equivalent (preferred but not required)

Preferred Qualifications

  • Experience as a retail manager or supervisor

Benefits & Perks

  • Affordable medical plan options
  • 401(k) plan (including matching company contributions) and an employee stock purchase plan
  • No-cost programs for all colleagues – including wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching
  • Benefit solutions that address diverse needs (paid time off, flexible work schedules, family leave, dependent care resources, tuition assistance, retiree medical access, etc.)
  • Pay Range: $17.00 - $31.00 – This represents the base hourly rate or base annual full-time salary; the actual offer depends on experience, education, geography, and other factors
  • Full time (40 hours per week)

For more information on our benefits, please visithttps://jobs.cvshealth.com/us/en/benefits.

We anticipate the application window for this opening will close on: 10/03/2025.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Required Skills

Team Supervision
Inventory Management
Customer Service
Analytical Skills
Leadership
Store Management