Corporate Director of Information Technology (Hospitality)- Puerto Vallarta, Mexico

Director of Information Technology (Hospitality)

Puerto Vallarta, Mexico (Relocation Required)
Confidential Search | International Hospitality Organization

A leading international hospitality and vacation ownership organization is seeking a Director of Information Technology to lead enterprise IT operations across multiple luxury resort properties.

This is a hands-on leadership role for a bilingual (English/Spanish) IT executive who can manage complex hospitality systems, drive integration, and support business growth across a multi-location environment.

Lead IT for a luxury international resort group while living in Puerto Vallarta, Mexico.
We’re looking for a bilingual, hands-on technology leader to oversee complex hospitality systems across a growing, multi-property organization.

Job Overview

We are seeking an energetic and visionary Corporate Director of Information Technology to lead our IT strategy and operations within the hospitality industry. This pivotal role involves overseeing the development, implementation, and management of innovative technology solutions that enhance guest experiences, streamline operations, and ensure robust security across all properties. The ideal candidate will possess a strong leadership presence, a passion for cutting-edge technology, and a commitment to driving digital transformation in a dynamic hospitality environment. This is an exciting opportunity to shape the future of our organization’s technological landscape while fostering a culture of continuous improvement and excellence.

Responsibilities

• Develop and execute comprehensive IT strategies aligned with organizational goals, emphasizing innovation in cloud computing, virtualization, and system design.
• Lead the management of IT infrastructure including servers, networks, data centers, SAN (Storage Area Network), and cloud platforms such as AWS and Azure to ensure high availability and scalability.
• Oversee cybersecurity initiatives by implementing robust network security protocols, firewalls, VPNs (Virtual Private Networks), DNS management, and compliance with standards like PCI DSS and NIST.
• Manage enterprise applications including ERP systems, Microsoft Exchange, Active Directory, Microsoft SQL Server, Oracle databases, and application development frameworks like .NET, Node.js, React, Angular, PHP, and Python.
• Drive project management efforts utilizing Agile methodologies to deliver technology solutions on time and within budget while coordinating vendor management activities for hardware/software procurement.
• Implement disaster recovery plans and business continuity strategies to safeguard data integrity and minimize downtime during incidents.
• Lead a team of IT professionals by fostering leadership development, promoting best practices in system administration, network administration, DevOps practices, and change management processes.

Requirements

• 10+ years of IT leadership experience
• Background in hospitality, hotels, resorts, or vacation ownership systems strongly preferred
• Experience supporting multi-site or international operations
• Strong knowledge of enterprise systems, integrations, and infrastructure
• Bilingual: English & Spanish (required)
• Willingness to relocate to Puerto Vallarta, Mexico (required)
• Proven experience in senior IT leadership roles within the hospitality or related industries with a focus on large-scale IT infrastructure management.
• Extensive knowledge of computer networking including WAN (Wide Area Network), MPLS (Multiprotocol Label Switching), LAN (Local Area Network), VPNs, VoIP systems, and network security protocols.
• Strong expertise in cloud computing platforms such as AWS and Azure along with virtualization technologies like vSphere.
• Hands-on experience with databases including SQL Server, Oracle, MongoDB; ETL processes; data warehouse architecture; and business intelligence tools.
• Familiarity with software development lifecycle (SDLC), application development frameworks (React Express, Angular), APIs integration, and DevOps practices.
• Deep understanding of information security standards (NIST), risk management strategies, compliance requirements like PCI DSS for payment security, and intellectual property law considerations.
• Exceptional leadership skills with the ability to communicate effectively across all levels of the organization; experience managing budgets and vendor relationships is essential.
• Relevant certifications such as CISSP, PMP, AWS Certified Solutions Architect or equivalent are highly desirable.

Pay

Pay: $150,000.00 - $180,000.00 per year

Work Location

Work Location: In person