Senior Software Development Manager; Voice

Position Overview

Position: Senior Software Development Manager (Voice) at Bandwidth – a global software company and prior “Best of EC” award winner. Bandwidth helps enterprises deliver exceptional experiences through voice, messaging, and emergency services, reaching over 65 countries and more than 90% of the global economy. At Bandwidth, your music matters – be part of the BAND where differences are celebrated and authenticity is encouraged.

Key Responsibilities

• Attract and retain top talent who are excited to make an impact.
• Inspire and mentor engineers through meaningful 1:1s, constructive feedback, and expert guidance that fuels technical growth and career progression.
• Drive and nurture a culture that makes Bandwidth a magnet for software engineers, working closely with other great BANDmates.
• Own your impact end‑to‑end—from guiding innovative design and driving development excellence to ensuring smooth operations and proactive monitoring in production.
• Collaborate globally with diverse teams across various states, countries, and time zones.

Required Qualifications

• 5+ years of people management experience within an Agile environment.
• A proven track record of leading multiple teams (or a large, cross‑functional team) that design, build, operate, and support their software.
• Experience driving technical and organizational strategy, including partnering with product and architecture leaders to shape roadmaps and strategy.
• Ability to mentor and develop other managers and senior engineers, promoting a culture of ownership, learning, and continuous improvement.
• Demonstrated capability to balance short‑term priorities with long‑term technical and business goals.
• Exceptional communication and leadership skills, with the influence and empathy needed to align teams around shared objectives.

Preferred Qualifications

• Experience scaling engineering organizations – growing teams, maturing processes, and evolving technology as the company expands.
• Leadership in delivering large‑scale, high‑traffic systems or mission‑critical services.
• Familiarity with modern distributed system architectures, cloud technologies, and building reliable, observable platforms.
• Experience leading initiatives around technical excellence, operational maturity, or incident response improvements.

Benefits & Perks

• 100% company‑paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out‑of‑pocket expenses.
• Four weeks of PTO for all new hires.
• PTO Embargo: When you take time off, you’re embargoed from work—managers and colleagues are not allowed to interrupt your PTO, not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• The “Mahalo moments” program grants additional time off for life’s most memorable moments.