Medical Assistant Float

Position Overview

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Medical Assistant Float at Inova and GoHealth Urgent Care offers you the opportunity to work within a dynamic partnership operating urgent care centers in Northern Virginia. At GoHealth Urgent Care, patients' needs come first by providing an effortless experience, a welcoming culture of care, and seamless integration with market-leading health systems.

EXCELLENT BONUS PROGRAM: Eligible for an earned incentive bonus of up to $600.00 per month based on center metrics and customer satisfaction.

The Medical Assistant assists in the examination and treatment of patients under the direction of an urgent care provider by managing check-in and registration, interviewing patients, measuring vital signs, drawing blood when needed, and preparing treatment rooms.

Key Responsibilities

• Register patients, verify insurance, and process co-pays.
• Schedule appointments and coordinate specialist referrals.
• Answer patient inquiries and update them on care status.
• Inform staff of patient flow and assist with patient preparation.
• Record medical history, take vitals, and escalate critical cases.
• Perform point-of-care testing (e.g., flu, strep, ECG).
• Perform phlebotomy and administer injections as needed.
• Maintain exam rooms, stock supplies, and manage inventory.
• Update medical records and scan documents.
• Answer phone calls and handle mail.
• Perform patient follow-up and maintain the reception area.
• Handle opening/closing duties, cash out, and secure the building.
• Conduct daily equipment checks and submit repair tickets.
• Perform additional duties as assigned.

Required Qualifications

• High School Diploma required.
• Basic Life Support (BLS) required at the time of hire (American Red Cross or American Heart Association).
• Must possess at least one certification: CCMA (Certified Clinical Medical Assistant), CMA (Certified Medical Assistant), RMA (Registered Medical Assistant), NCMA (National Certified Medical Assistant), NRCMA (Nationally Registered Medical Assistant), EMT (Emergency Medical Technician), or LPN (Licensed Practical Nurse).
• Basic Medical Assistant skills, including patient registration and vital sign measurement.
• Ability to type quickly with basic computer knowledge and proficiency in Microsoft Word and Excel.
• Exceptional written and verbal communication skills with strong attention to detail.
• Able to interact with all individuals with fairness, respect, and sensitivity to cultural/social differences.

Preferred Qualifications

• Graduate of a Medical Assisting Program preferred.

Benefits & Perks

• Career advancement opportunities with leadership roles in Center Operations and Clinical Education.
• EMR training.
• Direct mentoring relationships with providers and market leadership.
• Competitive compensation & monthly bonuses.
• 5-Weeks Paid Time Off.
• Full suite of comprehensive benefits: Medical, dental, vision, short/long term disability, life insurance, and 401(K) with employer matching.