Associate Loan Officer- Hybrid

Position Overview

Rate Companies is a leader in mortgage lending and digital financial services. Headquartered in Chicago, Rate Companies has more than 7,000 employees in over 850 branches across the U.S., serving all 50 states and Washington, D.C. Since its launch in 2000, the company has helped more than 1 million homeowners with home purchase loans and refinances, with a total loan volume of more than $116 billion in 2021 alone. Recognized with awards including Top Lender for Online Service by U.S. News & World Report and multiple accolades from NerdWallet, HousingWire, Scotsman Guide, Chicago Agent Magazine, and Chicago Tribune, we are now seeking a hard-working, dedicated Licensed Junior Loan Officer to join our innovative and passionate team.

Key Responsibilities

• Support and manage client engagement activities including aspects of partner development.
• Maintain positive, professional relationships with real estate agents.
• Enter complete and accurate data into Encompass and print necessary documents for borrowers to sign.
• Assist the team with providing Commitment and Pre-approval Letters.
• Create and email new listings and open house flyers to agents daily.
• Score files through AUS.
• Enter and maintain client contacts.
• Collaborate with the Marketing department on lead generation materials and flyers as requested.
• Provide general administrative support to the team.
• Generate and provide Marketing reports as needed.
• Promptly return calls from borrowers and real estate agents.
• Keep the team organized on a daily basis.
• Order appraisal and title work on all files and prepare them for the processing team.
• Assist team members whenever possible.
• Maintain monthly office newsletters and distribute them across the office.
• Manage calendars effectively.
• Demonstrate a strong commitment to customer service for both sales associates and borrowers.
• Stay current on all licensing requirements and continue education classes to maintain LO license.
• Interview borrowers over the phone, take loan applications, and schedule meetings.
• Support Loan Officers with new and past clients to lock loans and boost monthly production.
• Understand loan pricing and general mortgage guidelines to quote rates, interact with clients, and prepare necessary documentation.

Required Qualifications

• 2+ years of Mortgage and/or Real Estate experience is preferred.
• Exceptional communication skills, both written and verbal.
• Knowledge of Microsoft Outlook, Word, and Excel(required).
• Familiarity and comfort with social media.
• Positive outlook and a proactive attitude in a complex, regulated underwriting environment.
• Must have an NMLS license or be willing to obtain one.

Benefits & Perks

• Compensation:$50,000-$60,000 plus commission
• Location: Hybrid (3940 N Ravenswood Ave, Chicago, IL 60613)