Entry-Level IT Helpdesk Support Specialist

Entry Level Technology Jobs9 months ago
Florida
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Our client is a well-known healthcare company with offices in Florida Keys, seeking to fill an Entry Level Computer Support Assistant position. The role supports the Help Desk Support Specialists by providing technical assistance and resolving issues related to computer systems, hardware, and software.

Key Responsibilities

  • Support the Help Desk Support Specialists in delivering prompt and professional technical assistance.
  • Answer queries and resolve system and user issues efficiently.
  • Collaborate with the IT team and interact with system and computer users across the company.
  • Assist in training users on basic system and computer functions.

Required Skills

Software Support
Communication
Troubleshooting
IT Helpdesk
Teamwork
Hardware Support
Technical Support
Customer Service