Guest Services Specialist - Part-Time - see schedule in posting

Position Overview

Thank you for your interest in Tulsa’s only 5-star rated hospital (as rated by Medicare)! Oklahoma Surgical Hospital (OSH) is a physician-owned facility committed to providing superior, personalized healthcare. We are seeking a part-time Guest Services Specialist to join our team of over 550 professionals passionate about redefining patient experiences. You will work Monday – Friday, 1:00pm to 6:00pm and every other Saturday from 7:30am to 2:30pm (no holidays). Please note, this position does not qualify for health benefits but is eligible for rewarding discretionary quarterly bonuses.

Key Responsibilities

• Transport patients, guests, and visitors to the appropriate departments, including moving patients from the recovery area to their designated inpatient rooms.
• Park visitors’ vehicles in a safe and orderly manner.
• Staff registration desks and greet all patients, guests, and visitors in a friendly and respectful manner.
• Provide accurate information about hospital services and facilitate consultations between physicians and patient families.
• Offer clear directions and respond to general inquiries.

Required Qualifications

• High School Diploma or equivalent.
• Valid driver’s license with a good driving record (drivers under 21 require additional insurance approval).
• Current BLS certification or must be acquired within 30 days of hire.
• Good interpersonal and customer service skills.
• Basic knowledge of a medical environment and computer skills including Microsoft Office and data entry.
• Sound judgment and quick decision making when addressing patient needs.
• No prior experience required.

Benefits & Perks

• Part-time schedule with clearly defined working hours.
• Discretionary quarterly bonuses available for eligible team members.
• Free fitness center on site for employees.
• Opportunity to be part of a patient-focused team in Tulsa’s top-rated hospital committed to quality patient care.