Hotel Night Audit
BMI Hospitality Management4 months ago
Seattle, WA, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Do you want to work for a great company with competitive benefits and pay? The Fairfield Inn & Suites Seattle Downtown/Seattle Center is looking to hire a Night Auditor. If you think you'd be a great addition to our team, please apply!
Key Responsibilities
- Provide exceptional guest service to all hotel guests
- Greet and check guests into and out of the hotel
- Handle all guest requests and/or concerns in a professional and courteous manner
- Manage guest accounts by posting charges and handling cash and credit card transactions with accuracy
- Run all necessary night audit reports
- Must be flexible in schedule: Positions could be mornings or nights, including Weekends and Holidays
- Answer phones
Required Qualifications
- Must be able to stand for extended periods of time
- Be outgoing and friendly
- Prior customer service experience is preferred
Benefits & Perks
- Medical, dental, and vision offered after qualification period
- Competitive performance bonuses – potential for up to $600 monthly
- 401k with match offered after qualification period
- Employee discounts at Marriott Hotels worldwide
- Commuter benefits offered
- Seattle Paid Safe Sick Leave
- Vacation time accrued based on hours worked
- Overtime pay for holidays worked – 10 holidays per year
- Free parking
Required Skills
Cash Handling
Night Audit Reporting
Time Management
Customer Service
Telephone Communication
Attention to Detail