Customer Account Executive

Position Overview

Welcome to Archipelago, a company redefining commercial property and casualty insurance with a powerful AI Agent that drives meaningful business decisions. Founded in 2018, Archipelago partners with many of the world's largest commercial P&C brokers to improve data accuracy and risk management. We are seeking a dynamic Customer Account Executive who will preserve and expand our customer base by building long-term, trusted relationships and driving new sales opportunities in collaboration with our market-leading teams. NOTE: Candidates must be located in New York, NY or San Francisco, CA metro areas to foster co-located clusters for effective collaboration.

Key Responsibilities

• Meet and exceed sales goals (quotas) through strategic prospecting, qualifying, managing, and closing new opportunities with top insurance brokers.
• Run expert discovery calls, tailor product demos, and drive structured pilots with clear success criteria and timelines.
• Prepare Customer Order Forms and manage the contracting process involving Finance, Legal, and Security teams.
• Collaborate cross-functionally with Marketing, Business Development, Sales Engineering, and Customer Success to translate pilot feedback into wins and expansions.
• Maintain complete, accurate CRM records and report on KPIs while continuously refining the sales process.

Required Qualifications

• 2-5+ years of enterprise software sales experience with a proven record of selling SaaS solutions in the insurance sector.
• A team-first mentality with effective collaboration in pod team structures.
• A strong work ethic with self-direction, resourcefulness, and the drive to go the extra mile.
• Willingness to travel domestically.
• Preferred candidates located in New York.

Preferred Qualifications

• Experience in the Property Insurance Industry.

Benefits & Perks

• Company Equity Program
• Medical, dental, vision and life insurance
• Flexible Time Off
• Mental Health programs
• Compensation: Base salary $110,000 - $150,000 plus incentive compensation.