Clinical Performance Partner
Job Description
Position Overview
This role will be a remote role based in Illinois for ease of travel within the state. Unified is a nationwide community of providers, operations specialists and thought leaders who look for the greatest opportunities to impact every woman’s health at every stage of their journeys. With 815+ clinics, 23 IVF labs, nationwide telehealth capabilities and targeted case management, our 2,700+ independent, affiliated providers deliver comprehensive women’s health services and continuously work to implement innovative methods and platforms that improve the healthcare experience.
The Clinical Performance Partner (CPP) is responsible for supporting care centers in executing prioritized clinical initiatives, quality improvement, ancillary utilization, and performance related to value-based care models. Reporting closely to the Medical Director, the CPP will educate care centers both in-person and virtually, facilitate Quality and Lab Committees, and help drive improved quality of care, patient experience, and incentive payment maximization.
Key Responsibilities
- Provide ongoing strategic recommendations, training, and coaching to provider groups on program implementation and barrier resolution.
- Educate care centers on new or modified value-based care arrangements with various payers; develop and provide teaching materials to optimize performance.
- Support increased utilization of laboratory services through workflow review and troubleshooting to reduce turnaround times and decrease opt-out rates.
- Promote increased utilization of on-site breast imaging services and collaborate with the Unified Mammography team to identify opportunities for new installations.
- Drive the utilization of in-office procedures by supporting care centers with protocols, space planning, equipment purchase, anesthesia coverage, and more.
- Collaborate with cross-functional partners such as Revenue Cycle Management, Contracting, and payers to reconcile value-based care payments.
- Develop policies, workflows, scorecards, and error-proofing measures to support standardization.
- Facilitate the Quality Committee.
- Participate in the Lab Committee.
- Provide reporting to Affiliate and Unified leadership on overall performance and gap closure.
- Facilitate and lead regular meetings with care centers, including report and material preparation.
- Analyze care center workflows, provide suggestions, and monitor execution.
- Participate in special projects aimed at developing new clinical offerings within the market (e.g., laborist programs, urgent care, triage phone service, new sub-specialties).
- Travel: Approximately 40% of the time will be spent in the field at care centers.
Required Qualifications
- Nursing Degree preferred; Bachelor’s Degree required.
- 5+ years of healthcare industry experience.
- 5+ years of experience working for a health plan and/or in a provider’s office.
- Experience in leading initiatives and projects.
Benefits & Perks
We’re here for you—both personally and professionally. Our benefits are designed to support you and your family at every stage of life.
- Health Coverage: Medical, dental, and vision plans, fertility benefits, and supplemental insurance options.
- Paid Time Off: Vacation, personal days, and paid holidays to help you recharge.
- Financial & Retirement Planning: 401(k) with employer contribution, plus Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).
- Income Protection: Short- and long-term disability, paid parental leave, basic life insurance, and optional additional coverage.
- Wellbeing Support: Employee Assistance Program, commuter benefits, pet insurance, and identity theft protection.
- Professional Development: Opportunities and resources to support your career growth.