EOC Engineer- Junior Level

Position Overview

ActioNet has an opportunity for an EOC Engineer- Junior Level. This role is remote and based in Suitland, MD. As part of our dynamic IT Solutions team, you will support system configuration, optimization, and capacity planning while collaborating with senior analysts and programming teams.

Key Responsibilities

• Assist with daily activities of configuration and operation of systems (mainframe, mini, or client/server based).
• Assist in optimizing system operation and resource utilization.
• Perform system capacity analysis, planning and monitor system performance.
• Provide user support for accessing and utilizing business systems.
• Analyze information requirements and evaluate issues related to workflow, organization, and planning.
• Assist Senior Computer Systems Analysts in developing corrective actions and system improvements.
• Develop requirements and program specifications to support new systems and enhancements.
• Collaborate closely with programming teams to ensure proper implementation of system specifications.
• Work with functional users to develop alternative solutions for system challenges.

Required Qualifications

• Bachelor's degree.
• At least 1 year of relevant experience in system analysis or configuration.
• Knowledge of mainframe, mini, or client/server systems.
• Experience with system optimization, capacity analysis, and user support.
• Familiarity with system analysis processes, workflow, and organizational planning.
• Ability to work collaboratively with senior analysts and programming teams.
• Strong communication skills.
• Certifications/Training such as ITIL, Vendor Specific (Unix, Microsoft, etc.), CompTIA, or similar training.

Benefits & Perks

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Life and AD&D Insurance
• 401(k) Savings Plan
• Education and Professional Training
• Flexible Spending Accounts (FSA)
• Employee Referral and Merit Recognition Programs
• Employee Assistance and Identity Theft Protection
• Paid Holidays (11 per year)
• Paid Time Off (PTO)
• Disability Insurance