Telecom Customer Success Specialist – Mentor
Shentel in9 months ago
Buckhannon, WV, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position: Telecom Customer Success Specialist – Mentor & Grow
A telecommunication service provider in Buckhannon, WV, is seeking a Customer Success Specialist. The role involves mentoring team members, resolving customer inquiries through various channels, and assisting leadership in delivering outstanding service. Candidates should have at least two years in customer service, with telecom experience preferred. The company offers competitive pay, benefits including a robust 401(k), and paid time off.
Join a team committed to enhancing customer experiences in rural communities.
Job ID: J-18808-Ljbffr
Required Skills
Customer Service
Mentoring
Problem Solving
Telecommunications
Communication