InnVentures Night Auditor - Overnight Front Desk

Position Overview

At InnVentures – a company with an innovative, entrepreneurial spirit and a 40-year history in managing over 75 hotels – you will join a dedicated team committed to excellence. As a Night Auditor, you will work overnight (graveyard) hours to oversee hotel operations, ensuring that all daily transactions are accurately reconciled while creating memorable guest experiences.

Key Responsibilities

• Review daily transactions and checklists for completion and accuracy.
• Ensure all guests are served promptly and courteously.
• Apply problem-solving skills to resolve guest issues to their satisfaction.
• Follow proper cash handling procedures and reconcile charges on guest receipts.
• Ensure emergency notification procedures are followed during overnight operations.
• Communicate effectively between all shifts and departments.

Required Qualifications

• Previous customer service experience, ideally with overnight shift work.
• Strong verbal and written communication skills.
• Ability to read, write, type, and use basic technology.
• Must be able to stand for an entire shift and lift at least 25 pounds.
• Availability to work weekends and holidays.

Benefits & Perks

• Group insurance, including medical, dental, vision, and company-paid life insurance.
• Paid time off.
• Company-matched 401(k) plan.
• Voluntary benefits including short-term disability, long-term disability, accident, life, critical illness, and a Flexible Spending Account.
• Life enrichment benefits such as hotel discounts, an employee assistance program, and a leadership development program.
• Get paid daily.