Staff Sales Operations Specialist
Dexcom, Inc.6 months ago
San Diego, California, United States
Remote
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). With a rich history of innovation and a vision to expand beyond diabetes, Dexcom empowers people to take control of their health by providing personalized, actionable insights. As the Sales Operations Specialist, you will support the Virtual Sales and Clinical Account teams by acting as a liaison among cross-functional departments and Sales Leadership, ensuring a collaborative and dynamic environment.
Key Responsibilities
- Serve as a liaison among sales managers, sales training, sales operations, HR, marketing, and other cross-functional departments.
- Identify and resolve operational obstacles to support the success of the ADAR and CAM teams.
- Collaborate with Sales Training and Marketing to develop training models, research and test new methods, and create a continuous learning loop.
- Collect and consolidate feedback from CAM and ADAR teams to build a more productive and connected environment.
- Encourage and cultivate an open-communication culture to share learnings and best practices.
- Partner with DBMs to identify training needs and coordinate ongoing learning sessions.
- Collaborate with leadership to provide insights on ADAR and CAM needs, opportunities, and successes.
- Coordinate weekly or bi-monthly virtual meetings focused on continuous improvement and team engagement.
Required Qualifications
- 8+ years of experience in Sales, Inside Sales, Customer Service, or an equivalent role with a proven track record in exceeding KPIs and sales goals.
- Strong organizational, coordination, and administrative skills with the ability to effectively train and develop others.
- Excellent communication skills combined with a high level of business acumen, professionalism, and sound judgment.
- Ability to recognize and communicate concerns to management in a fast-paced environment.
- Typically requires a Bachelor's degree; a graduate degree may be desirable with relevant experience.
- Travel Required: 5-15%.
Benefits & Perks
- A front row seat to life-changing CGM technology and access to the inspiring #dexcomwarriors community.
- Benefits: Full and comprehensive benefits program.
- Growth opportunities on a global scale.
- Access to career development through in-house learning programs and/or qualified tuition reimbursement.
- Compensation: $116,600.00 - $194,400.00.
Required Skills
Sales Operations
Customer Service
Mentorship
Organizational Skills
Cross-functional Communication
Training & Development
Process Improvement
Team Collaboration