Software Consultant - Concordia Technology Solutions (CTS)

Software Consultant – St. Louis, MO

Concordia Publishing House – A Lutheran Church–Missouri Synod Organization
Full Time

As a Software Consultant with Concordia Technology Solutions (CTS), you'll guide pastors, church administrators, and ministry leaders toward tools that support their mission. Through meaningful conversations, product expertise, and a heart for service, you'll help congregations use technology to better care for their members and communities. Every interaction you have directly supports CPH's broader mission to share the Gospel through excellent resources and service.

Why Join Us?

At CPH, you're part of a team that blends faith, innovation, and ministry support.

• Purpose-Driven Work – Your sales directly support Gospel-centered ministry
• Collaborative, Caring Culture – Work with people who genuinely value teamwork
• Professional Growth – Opportunities to expand your sales, product, and technical skills
• Meaningful Impact – Help churches solve real ministry challenges
• Great Benefits & Work-Life Balance – Competitive benefits, supportive leadership, and mission-focused work

What You'll Do

Use solution-oriented selling to support churches throughout their technology journey:

• Manage inbound and outbound sales calls with pastors and church staff
• Conduct needs assessments and recommend the right CTS products
• Deliver online product demonstrations with strong close ratios
• Maintain accurate CRM records and manage leads throughout the lifecycle
• Follow up with customers to support loyalty, renewals, and additional needs
• Assist with sales and marketing projects as needed
• Provide initial product training during trial periods
• Stay current on all CTS products, including Church360°, Shepherd's Staff, Lutheran Service Builder, and others

What We're Looking For

A service-driven, tech-comfortable communicator with a heart for helping churches thrive:

• 1+ year of telephone sales experience with demonstrated closing ability
• Strong verbal and written communication skills
• Ability to close sales via phone, email, and video
• Familiarity with CRM tools (HubSpot experience preferred)
• Proficiency in Microsoft Office
• Strong organizational and time‑management skills
• Growth-oriented mindset with willingness to learn CTS products
• LCMS background helpful but not required

Be Part of Something Bigger

When you join CTS at Concordia Publishing House, you're joining a ministry-focused team dedicated to strengthening the Church. Your work helps congregations operate more effectively, freeing them to focus on ministry, service, and sharing the hope of Christ. What you do every day truly matters.