Navigator- PRN (Advent Health)

Position Overview

This is an advanced professional position providing direct and indirect therapeutic services to identified mental health and substance use clients within a community hospital setting. The Navigator is responsible for maintaining patient care in accordance with program guidelines and external standards (Joint Commission, Medicaid, etc.). The Navigator will provide clinical services to children, adolescents, and adults while coordinating patient care with a hospital system.

Key Responsibilities

• Conduct thorough assessments and coordinate patient care with Gracepoint medical staff and hospital staff.
• Provide individual, family, and group therapy or psychoeducational sessions for adults, children, and families in a hospital setting.
• Document clinical and administrative services accurately and timely in accordance with program guidelines and external standards (Joint Commission, Medicaid, etc.).
• Meet productivity requirements through efficient workflow management.
• Maintain cooperative relationships with internal departments and external agencies while keeping the supervisor informed of relevant issues.
• Understand the basics of co-occurring disorders and the relationship between mental health and substance abuse, with awareness of the age-specific needs of clients.
• Adhere to all applicable federal, state, local, and company standards of compliance, ethics, and policies.
• Meet deadlines and expectations as established by the supervisor, agency, and department, and provide oversight, auditing, and reporting as needed.
• Complete administrative functions and data entry in a timely and accurate manner.
• Provide exceptional customer service in all communications and interactions while maintaining confidentiality and remaining calm under stress.
• Assist staff with support in all areas in a courteous and supportive manner while exhibiting servant leadership qualities that exceed client expectations.
• Utilize agency resources efficiently with a continuous focus on cost savings and effective time management.

Required Qualifications

• Must have a master’s degree or Florida License (LMHC, LCSW, or LMFT) or a bachelor’s degree in a Human Services related field with two or more years’ experience in psychiatric emergency screening.
• Bilingual in English/Spanish is recommended.
• Proficiency with Microsoft applications (Word, Excel, TEAMS) and Electronic Medical Records experience.
• Ability to provide clinical oversight in a multidisciplinary team.

Benefits & Perks

• Compensation: From $20.00 per hour
• Job Type: Temporary
• Work Location: Hybrid remote in Tampa, FL 33610