FT Sales Associate (Multi Location)

Position Overview

Join our team as a FT Brand Partnership Associate and elevate your career by representing innovative, designed-for-life products at third-party in-store events! In this role you will showcase your sales expertise and passion for customer engagement by delivering impactful product demonstrations to drive brand awareness and sales.

Key Responsibilities

• Travel to temporary Lovesac events located in third-party stores for a designated territory.
• Represent Lovesac during events to increase brand awareness and build customer loyalty.
• Engage with customers by creating an interactive environment, delivering engaging product demonstrations, and promoting limited time promotional offers to drive interest and sales.
• Create a sense of urgency with customers to drive sales during the limited-time Lovesac event.
• Stay updated on product features, benefits, and industry trends to drive remarkable results.
• Promote the Lovesac post purchase experience to ensure overall customer satisfaction.
• Quickly identify and resolve customer issues, ensuring a positive shopping experience.
• Assist in setting up Lovesac product displays, ensuring adherence to brand standards.
• Support the take-down process after events ensuring all items are stored and organized correctly.
• Maintain a welcoming and visually appealing event by following visual merchandising standards.
• Oversee Lovesac operations for the event and ensure they are followed to company standards.
• Gather customer feedback to share with management to drive future sales and engagement.
• Flexibility to support local stores when Lovesac events are not occurring; in-store responsibilities include:
  • Actively engage with customers using our selling techniques and product demonstrations.
  • Assist the customer from first interest to purchase by managing quotes, closing the sale, and maintaining relationships through post purchase.
  • Conduct customer outreach using company provided tools and communication methods.
  • Provide attentive service to ensure customer needs are met and build customer loyalty.
  • Learn and explain product and service features/benefits to effectively demo, assist, and educate customers.
  • Promote services including customization options, delivery, and post-sales support when engaging with customers.
  • Utilize company tools, sales data, and reports to prioritize tasks and support daily operations.
  • Follow both Lovesac and vendor policies and procedures to ensure standards, minimize risks, and maintain safety.
  • Meet or exceed Lovesac event demand plans and key performance indicators.
  • Meet or exceed individual sales goals and key performance indicators.
• Perform other duties as assigned by management.

Required Qualifications

• 18 years of age or older.
• Must have a valid driver’s license, a clean driving record free of major violations, access to a reliable vehicle for work-related travel along with current vehicle insurance.
• Able to work flexible hours including evenings, weekends, and holidays.
• Must reside within 30 miles of the location and within the same state as listed on the job posting.
• Minimum of 1 year of high-paced experience in a retail or customer service role.
• Experience in a temporary or event-based setting is preferred.
• Must be able to travel daily as required by the Company to local stores, third-party events, and occasional meetings.
• Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions and handling sensitive data.
• Ability to stand for extended periods and lift medium to large furniture items up to 75 pounds; ability to assemble furniture and displays while working on the sales floor. Routine actions include bending, twisting, kneeling, grasping, reaching, pulling, pushing, standing, stooping, walking, crawling, and climbing.

Benefits & Perks

• Sales Incentive Bonus Program: Potential bonus up to $1,300 per quarter
• Paid Time Off: Accrue up to 125 hours annually with additional paid holidays
• Benefits: Paid Parental Leave, Medical, Dental, Vision Benefit Plans, Health Savings and Flexible Spending Accounts, Life/AD&D, Short Term and Long-Term Disability, Critical Illness and Accident Insurance, Employee Assistance Program, Financial Wellness Tools, and Pet Insurance
• Associate Discounts
• 401K Matching Contribution
• Mileage Reimbursement

Note: Compensation and benefits details, including bonus eligibility, are based on factors such as location, qualifications, experience, and performance metrics. Eligibility and benefit details are subject to company policies and plan documents.