Senior UX Researcher, Learning Frontiers, LearnX

Overview

In this Senior UXR role, you'll drive a research agenda to identify opportunities for LearnX's product initiatives and support product-market fit. You will lead continuous research to inform innovation, partner with designers, PMs, and engineers, and organize research events and sprints. You'll tell compelling, user-centered stories to influence product decisions and strategic planning. This position sits at the intersection of learning, GenAI investments for students, and cross-functional collaboration to shape industry-leading educational experiences.

Compensation / Benefits

• 15% bonus target
• equity
• benefits
• competitive salary
• opportunity to work remotely or in preferred locations (Mountain View, CA; New York, NY)

Responsibilities

• Drive an impactful research program to identify product opportunities and user needs
• Lead continuous research to provide foundational and iterative insights for product innovation
• Partner with designers, product managers, engineers and other teams to inform product decisions
• Organize research events and design sprints to accelerate learning
• Leverage storytelling to communicate findings and advocate for user-focused perspectives in discussions and planning
• Contribute to understanding user behaviors through primary research methods (field studies, interviews, diary studies, ethnography, surveys, usability testing, logs analysis)
• Support mentorship and a collaborative UXR community to grow capabilities

Key requirements

• Bachelor's degree or equivalent practical experience
• 6 years of experience in an applied research setting (product or academic)
• Experience with research methods (usability, studies, contextual inquiries, 1:1 interviews, unmoderated research studies)
• excellent people management
• communication
• collaboration
• usability testing
• field studies
• interviews