Customer Service Associate I

Position Overview

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. In this role, you will assist customers with questions and recommendations, manage sales transactions at an assigned cash register, maintain store security, stock merchandise, and ensure the store remains clean and presentable. This position is Part Time at Dollar Tree, located at 6410 Amboy Rd, Staten Island, New York 10309-3129.
Compensation: $16.5 - $17

Key Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions at the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise, assist with unloading trucks, and stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment with professional and friendly interactions
• Maintain store cleanliness including cleaning/restocking bathrooms, sweeping, mopping floors, and taking out the trash
• Perform other duties as assigned

Required Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environments is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs and perform tasks involving frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational, communication, problem-solving, and decision-making skills are required

Benefits & Perks

• Medical, pharmacy, dental, and vision insurance
• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!