Commercial Customer Service Representative

Position Overview

We are a rapidly growing insurance agency serving companies around Phoenix, AZ. In this role, you will help customers with their commercial insurance needs, identify additional opportunities to serve them, and provide an outstanding, effortless experience. You will work in a team-oriented environment where a positive attitude and commitment to excellence are highly valued.

Key Responsibilities

• Strong work ethic
• Help customers who call in or visit the agency
• Assertive, confident and proactive outreach to customers
• Solve problems to ensure an effortless insurance experience
• Be a team player, committed to the agency’s vision and goals
• Demonstrate a positive, can-do attitude
• Bi-Lingual preferred

Required Qualifications

• Tech savvy – flip phones need not apply
• Comfortable with electronic communication systems and eager to learn
• Willingness to quote business on different carrier websites
• Proficient with Outlook, Microsoft Excel, Word and internet navigation
• Attention to detail and accuracy
• Excellent written and verbal communication skills
• Ability to work in a fast-paced, dynamic environment and embrace change
• A P&C license is a plus (training available if needed)

Benefits & Perks

• Compensation: Salary between $32k-$35k plus commission on new business premium written
• 15 PTO Days
• Matching 401K after 1 year of employment