Previous Customer Service Wanted

Position Overview

Are you great with people and ready for work that actually matters? At Serenity Healthcare we’re redefining mental wellness through empathy, innovation, and life-changing care. Based at 2355 E Camelback Rd Suite 625, Phoenix, AZ 85016, we value human connection over medical experience. No healthcare background is required – just heart, empathy, and a desire to help others heal. Plus, enjoy full, paid training along with national certification.

Key Responsibilities

• Work one-on-one with patients during treatment sessions
• Operate and monitor our high-tech TMS therapy machine
• Use tools like gratitude, journaling, and goal-setting to encourage patient growth
• Track and document patient progress to share with medical staff
• Provide a steady, supportive presence throughout each patient’s care journey

Required Qualifications

• 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.)
• Strong communication skills
• A kind, composed, and positive attitude
• A passion for helping people feel seen, heard, and valued

Benefits & Perks

• 90% employer-paid medical, dental & vision
• 10 PTO days (15 after 1 year) + 10 paid holidays
• 401(k) retirement plan
• Rapid internal promotion opportunities