<section style="margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Position Overview</h2>
  <p style="font-family:system-ui, -apple-system, sans-serif; line-height:1.6; color:#333;">
    Our client, a well-known company located in Buffalo, is hiring Computer Support Assistants who play a crucial role in the Help Desk team, a key hub for technical assistance related to computer systems, hardware, and software. In this role, you will be responsible for <strong>supporting</strong> the Help Desk Support Specialists by ensuring users receive prompt and professional technical support.
  </p>
</section>
<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;">Support the Help Desk Support Specialists in day-to-day operations</li>
    <li style="margin:8px 0;">Answer users' questions regarding computer systems, hardware, and software</li>
    <li style="margin:8px 0;">Train users on basic system and computer functions</li>
    <li style="margin:8px 0;">Address system and user issues, ensuring they are resolved in a timely and professional manner</li>
    <li style="margin:8px 0;">Collaborate with the entire IT team to ensure comprehensive support across the company</li>
  </ul>
</section>

Entry Computer Helpdesk Assistant

Job Description

Position Overview

Key Responsibilities

Required Skills